Login Terms
Last updated: 25 July 2026. These terms explain how shared and private plan logins work at SubsHub, what keeps them stable, and what will void your replacement warranty. Please read them before you buy — placing an order means you accept them.
How your login reaches you
Every plan is delivered on WhatsApp to the number you order from. Most orders land within a few minutes of your payment clearing. A small number of plans need manual setup and take longer; where that applies it is stated on the product page before you pay, never after.
Depending on the plan you buy, you will receive either a set of login credentials, an invite sent to your own email address, or activation on your own mobile number. The product page states which of the three applies.
One device per plan
Unless the product page says otherwise, each plan is licensed for use on a single device. Signing in on additional devices, or handing the credentials to other people, will log everyone out and can get the account locked by the provider. This is the single most common cause of access breaking, and it is not covered by the warranty.
If you need to move a plan to a new device — say you have changed your phone — message us first and we will move it for you.
What you must not change
On shared plans, please do not change the account password, the registered email address or the recovery phone number. Do not remove existing profiles, rename them, or alter household and device settings. Any of these actions breaks access for every user on that account, and once it is done we cannot restore it. Changes of this kind void your warranty and no replacement will be issued.
Use only the profile assigned to you. Where a plan is private rather than shared, this is stated clearly on the product page and you may set it up as you wish.
Periodic re-login
Some providers force a sign-out on a regular cycle as part of their own security routine. If that happens, message us on your existing WhatsApp thread and we will send fresh details. This is normal, it is not a fault, and it does not use up your warranty.
Plan-specific notes
Streaming providers each impose their own limits, and a few are worth knowing about in advance. Some services tie an account to the internet connection it was first activated on, and that link cannot be changed afterwards. Others restrict how often a device can be swapped. Where a plan gives access to a bundled service, the product page will tell you which parts are included — using the account for anything outside that scope, such as making purchases on a shopping account, will end your access immediately and without refund.
If you are unsure whether a plan suits how you watch, ask us on WhatsApp before ordering. We would rather answer a question than process a complaint.
Replacement warranty
Every plan carries a replacement warranty for its full paid duration. If access stops working through no fault of yours, tell us and you get a working replacement free of charge, as many times as needed within the term.
The warranty does not cover access lost because credentials were shared, the password or registered email was changed, the plan was used on more devices than allowed, or the account was used outside the scope described on the product page.
Support and conduct
Support runs 10 AM to 10 PM IST on WhatsApp, all days. One thread handles everything — delivery, replacements, renewals and questions. We ask that you keep it to that thread rather than messaging repeatedly across channels, which only slows down our reply to you.
We are happy to sort out any problem, and we will keep working on it until it is fixed. We do ask for basic courtesy in return. Abusive messages will end the conversation and, in serious cases, access.
Payments
Payments are taken by UPI. No card or bank details are entered on this site or stored by us — you approve every payment inside your own UPI app.
Cancellations
Because access is delivered digitally and immediately, orders cannot be cancelled once the login has been sent. Please see our Refund Policy for the circumstances in which a refund or replacement applies.
Questions
Anything unclear, ask before you buy. WhatsApp +91 63974 70509 or email contact@subshub.in.