Refund Policy

Last updated: 25 July 2026.

The short version

If what you bought does not work, we fix it — free, and as many times as needed for the length of your plan. Refunds are limited, because access is delivered digitally and immediately. This page explains exactly where the line sits.

Replacement first

Every plan carries a replacement warranty for its full paid duration. If access stops working through no fault of yours, message us on WhatsApp with your plan name and order number and we will issue a working replacement. There is no limit on how many replacements you can claim within your term, and no charge for them.

Replacement is our primary remedy and, in the large majority of cases, it resolves the problem within minutes.

When you get a refund

You are entitled to a full refund if:

• We are unable to deliver your plan at all after you have paid
• The plan is faulty on arrival and we cannot supply a working replacement within 48 hours
• You were charged more than once for the same order
• What you received is materially different from what the product page described

Approved refunds are returned to the original UPI account within 5 to 7 working days.

When you do not get a refund

We cannot refund an order where:

• The plan was delivered and worked, and you simply changed your mind
• Access was lost because the password, registered email or recovery number was changed
• The credentials were shared with others, or used on more devices than the plan allows
• The account was used outside the scope described on the product page
• You bought a plan that does not suit your device or region without asking us first

These are the same conditions that void the replacement warranty, and they are set out in full in our Login Terms.

How to raise a refund request

Message us on WhatsApp at +91 63974 70509 or email contact@subshub.in with your order number and what went wrong. We will respond within 24 hours and, where a refund is due, process it without requiring you to chase us.

If you are not satisfied

If you believe a decision was wrong, say so and it will be reviewed by someone else. We would much rather lose the value of one plan than have a customer feel cheated.